If the U.S. government can’t properly deliver the mail, how can it safely run a massive foreign animal and zoonotic disease research facility, Grady Thasher and Kathy Prescott wonder.

Thrasher and Prescott’s group, FAQ, submitted a lengthy comment to Homeland Security last month citing dozens of reasons why the National Bio- and Agro-defense Facility shouldn’t be built in Athens.

But DHS routed the document to a different James Johnson, not the one who’s the NBAF program manager, opening up the question of whether any other comments have been similarly lost in the shuffle.

“This kind of incompetence is unacceptable,” Prescott said. “How can DHS claim that they are seriously considering our comments if no one knows for sure whether they have even received them?”